Warranty Policy

Kip Chocolate offers a warranty on its products to ensure customer satisfaction.

Coverage

Our products are covered under a one-year warranty for defects in material or workmanship. The warranty is only applicable to products purchased through our website.

Exclusions

The warranty does not cover damage resulting from misuse, accidents, or normal wear and tear. It also does not cover products that have been altered in any way.

Claims

To file a warranty claim, please contact our customer support team at [email protected] with your order number and a description of the defect. If applicable, we may ask for photos or other documentation to assess the issue.

Resolution

If your claim is approved, we will either repair the product, replace it, or issue a full refund, depending on the circumstances and product type.